Asked by: Pietro Larren
asked in category: General Last Updated: 3rd April, 2020

Where does Trend Micro put quarantined files?

Quarantined files and backup files are stored in the following folders:
  1. .. Program FilesTrend MicroClient Server Security AgentSuspect.
  2. .. Program FilesTrend MicroClient Server Security AgentBackup

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Keeping this in consideration, where is Trend Micro quarantine folder?

By default, the OfficeScan Server Quarantine directory is C:Program FilesTrend MicroOfficeScanPCCSRVVirus. If needed, you can change this setting and use a different drive or folder.

Beside above, what do you do with a quarantined file? When an antivirus places an infected file in quarantine, it deletes the file from its original location and makes changes to it so that it cannot run as a program. It then transfers it to a hidden folder that other programs (or yourself as the user) cannot access where it stays until you choose to deal with it.

Beside this, how do I restore quarantined files in Trend Micro?

Restoring Quarantined Files

  1. Go to Agents > Agent Management.
  2. In the agent tree, select a domain or select any agent.
  3. Click Tasks > Central Quarantine Restore.
  4. Type the name of the data you want to restore in the Infected file/object field.
  5. Optionally specify the time period, security threat name, and file path of the data.
  6. Click Search.

How do I delete quarantined files in Trend Micro OfficeScan?

To delete, restore, or download a quarantined file:

  1. Perform a quarantine query as described in Quarantine Query.
  2. From the Quarantined results window, select the files you want to delete or restore and click:
  3. Click Delete to permanently delete the selected file(s)

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